Rx Vapor Company
All RX Vapor Co. branded batteries come with a NO QUESTIONS ASKED, NO RECEIPT NECESSARY LIFETIME WARRANTY!
This warranty allows you to send your non-functioning battery in for us for repair. In the case where the battery cannot be repaired, it will be replaced with a brand new battery. If the vape you have has been discontinued, it will be replaced with a current comparable model of equal or greater value.
Submitting a Warranty Claim
When submitting a warranty claim, the non-functioning products will need to be shipped to us for repair or replacement.
We require RMA numbers to process requests and identify repairs. To start a claim and receive an RMA number, contact our customer service department at firstname.lastname@example.org.
When shipping products to RX Vapor Co. please use a padded mail bag or small box and please write the RMA number provided to you on a piece of paper with your name, shipping information and e-mail address and include it inside for easy identification and faster return.
Once at our facility, one of our warranty representatives will evaluate the condition of the product and proceed with the process.
NOTE: There is a fee of $9.99 per unit for processing of warranty and shipping & handling.